Automation platform for port agencies
One row per vessel visit, from appointment to settled account. Every service, notice, figure and message hangs off it — so an agent works the ship instead of the paperwork around it.
VOY.08 EIVOR STAR
Singapore · Jurong
In port
Opened empty on appointment, and firmed up as the facts arrive. It is the only grain in the tool — nothing sits above it, and every figure on it is read live from the register that owns it.
The spine
Four stages, moved both directions. Only the first hop is gated, and it is gated on work the tool can see for itself.
Pre-arrival
Record the appointment, then every service the call will be billed for. Both steps read real artifacts, so both tick themselves — and until they do, the visit won't advance.
In port
Pilotage, towage, bunkers, slops, fresh water, mooring per terminal. Each line prices off that counterparty's own register entry, at the hours this visit used.
Post-call
Port dues come from MPA's own calculator, against the vessel's tonnage and its length of stay — never from a rate schedule this tool pretends to keep.
Closed
Closing is a stage, not a lock. Every move walks back, because a visit advanced by a mis-click must not be stranded there.
Ten registers
Each counterparty is one de-duplicated identity keyed on a normalised name, so the same launch operator can't exist three ways with three rates.
What a visit costs
Every rate is read live, so correcting one launch rate re-prices every visit that engaged it. The single snapshot is an issued proforma — and the tab flags it when the live figures have moved since.
| Mooring | 2,400.00 |
| Pilotage | 3,150.00 |
| Towage | 5,600.00 |
| Fresh water | — |
| Port dues MPA | 11,880.40 |
| Agency fee | 1,500.00 |
| Estimated total | ≥ 24,530.40 |
One line is unpriced, so the total is a floor and says so.
Intake
Most traffic doesn't say which ship it's about. 11% of this agency's mail arrives as an HTML template with no plain text at all, and a fifth of those name no vessel in the subject either. Eivor reads each message in its conversation and files it against the visit it belongs to.
Remittance advice 4471/26
To: Eivor Shipping Agency Pte Ltd From: DA-Desk Date: 28 Jul 2026 — settlement of PDA ref 4471/26, USD 38,540.00…
HTML only. No ship in the subject.
Filed automatically
VOY.08 EIVOR STAR
Singapore
Matched on the PDA reference carried in the letterhead.
MV NORDIC TERN — notice of readiness
Master hereby tenders NOR at 13:50 LT, vessel in all respects ready to load…
A real ship. No port call on file for it.
Abstained
Nothing filed
No open port call fits this message — it concerns a ship, but none on record is the one.
Open a port call
The second row is the one to look at. A wrong attach hides a message under someone else's visit — so nothing is filed, and the desk is offered the port call it's missing.
The part most tools skip
An agency desk is judged on figures and times being right. These are constraints in the code, not intentions in a brochure.
Where a match is ambiguous it abstains and says why. The message stays in the inbox, where the desk works it.
An unknown value shows a dash and turns the total above it into a ≥ floor. An account that reads as complete when it isn't is worse than one admitting the gap.
A notice records the one time it asserts. If that time can't be read out of the message, no notice is recorded at all — never a plausible timestamp.
Every AI call fires from one press on one message — never on arrival, never in bulk — unless you throw the switch yourself.
The fastest way to judge this is on your own traffic — real references, real threads that name no ship. Forty-five minutes, and you keep the filing.